We, Encore Travel Ltd. 8 Magnolia Close, Chelmsford, Essex, CM2 9HU are the owner of this website www.encoretravel.co.uk and we are committed to protecting your privacy and information.
The information that we use is for the purpose of fulfilling our contract with you. Information that you provide us will be held on our computers (and in other ways) for use by us for the following purposes:-
A: BOOKING INFORMATION
Information about you (and your travelling party) may be passed to holiday providers and others and may include things such as passport/identity details, age, religious beliefs, dietary requirements, you (or your travelling party’s) physical or mental health. This information may also be transferred abroad;
Information supplied by you may be processed by us for Statistical Analysis and or Market Research and may in certain instances be disclosed to our agents for the purpose of fraud prevention and or debt collection;
B: DIRECT MARKETING
To contact you via e-mail, letter or phone with details of our products and services, you will have the choice to opt in or out of receiving such communications by indicating so at booking stage. You will also be given the opportunity on every e-communication we send you to indicate that you no longer wish to receive our direct marketing material. If you do not wish to receive such information you have the right to ask in writing not to receive direct marketing material about our products and services, by using our “unsubscribe e-mail or text” in literature which you subsequently return to us. Once properly notified we will take steps to stop using your information in this way.
C: YOUR RIGHTS
A copy of your personal information held by us will be provided on request. You have the right to have any inaccurate personal information rectified or erased. Please send an email to us at firstname.lastname@example.org
E: THIRD PARTY LINKS
Our website may contain links to other sites not controlled by us. These sites may send you cookies and collect data and personal information. We are not responsible for the actions, content or the privacy policies of those websites to which our website may link.
G: DATA TRANSMISSION
Under no circumstances will we share or sell your information to third parties.
H: SECURITY STATEMENT
We have taken all reasonable steps to have in place appropriate security measures to protect your information
Any changes to this statement will be either posted on our website, made available on request or supplied with your next booking with us. We will strive to ensure our practices comply with the most current available version of this statement.